Frequently Asked Questions

Below are some of the most frequently asked questions from parents and carers.

If you cannot find an answer to your question, contact visit our Families' Handbook or Contact Us.

Communication 

How can I arrange a meeting with a member of staff?
All meetings with a member of staff must be pre-arranged. In the first instance, we ask that you email your concern or query to us at info@billericayschool.com and include the name of the member of staff. Your message will be forwarded directly to the member of staff, who will arrange a meeting as appropriate.

Please do not arrive on site and request a meeting without prior notification.

Can I get a message to my child during the school day?
If your message is urgent, we ask that you telephone the main school office on 01277 655191. We will do our very best to get the message to your child. However, in order to minimise disruption to lessons, the timing of this will be done at our discretion. Please do not contact your child directly or allow your child to contact you.

Can I call my child on their mobile phone whilst they are in school?
No. If you wish to contact your child urgently, we ask that you telephone the main school office. We operate a strict no-phone policy during school hours. Any student who is found to be using their phone during school hours will have the item confiscated.

Why am I not receiving emails from the school?
The majority of our communication with parents and carers is now done via email. If you are not receiving emails from the school, please check your junk/spam folder before contacting us at info@billericayschool.com 

How can I change my contact details for my child?
Please email info@billericayschool.com including your child’s name and date of birth. If you are amending your email address, please be sure to include your previous email address within the correspondence.

How can I contact a member of staff directly?
Your child's Form Tutor should be your first point of contact with the school. They can be contacted at info@billericayschool.com 

If you would like to speak to a teacher or make an appointment to meet one, please email us at info@billericayschool.com. We are unable to share individual email addresses.